FAQs
What does First Class Trash do?
We roll your garbage and recycling bins to the curb on trash day and return them after pickup.
Do you handle both trash and recycling bins?
Yes! We manage trash and recycling bins scheduled for pickup.
Do I have to be home for service?
No, as long as your bins are accessible, we take care of everything.
How do you know my trash schedule?
You will let us know your pick up days when you sign up and we will confirm with local pick up schedules.
What time do you move the bins?
We move the bins the evening before your scheduled pickup and return them later the same day.
Is there a setup or registration fee?
No setup or registration fees! Just choose your package and we’ll get started.
What payment methods do you accept?
We accept all major credit/debit cards and offer automatic monthly billing.
Can I cancel anytime?
Yes, you can cancel or pause anytime with no penalty. Please contact billing@firstclasstrashusa.com so we can proceed accordingly.
Where do I keep my bins for service?
Bins must be easily accessible outside of secured areas, i.e. gates, fences, garages. We suggest keeping bins on the side of property or in front of garage.
What if I have a long driveway or steep incline?
We’re prepared to move your bins no matter how long or steep your driveway may be.
What happens if my bins are already at the curb?
If the bins are already placed, we’ll confirm and return them after pickup.
What if my trash pickup is delayed or missed by the local service provider?
We monitor local schedules and adjust accordingly, so your bins are handled properly.
How do I know my bins were handled?
We offer optional notifications and can provide time-stamped service updates for peace of mind.
Can you still move my bins if the weather is bad?
Yes! Rain or shine, we ensure your bins are at the curb and returned safely, regardless of inclement weather. If there are severe storms in the area, we will provide further communication at that time, i.e. tropical storms, hurricane conditions, sustained winds at 35+ mph.
How do I sign up?
Click here or call us directly to choose your package and get started in minutes!